Key Responsibilities

Operations & Admin

• Manage daily front desk operations (calls, emails, visitor check-in)

• Maintain/Manage bookings for events 

• Process payments (Zelle, Cash, Website, POS) and maintain records in the system

• Manage inventory gear, merch, snacks, and vending machines

• Handle facility scheduling and ensure facility is ready on time

Customer Engagement

• Welcome visitors and guide new clients through facility offerings

• Resolve customer questions or escalate as needed

• Communicate updates for events, policies, closures, or events via WhatsApp, email, and social media

Event & League Coordination

• Assist in organizing events, private bookings, and corporate events

• Track registrations

• Prepare forms, merchandise, and signage for events

HR & Vendor Coordination

• Support scheduling 

• Liaise with vendors (cleaning, repair, catering, merchandise, etc.)

?? What We're Looking For

• 2+ years of office management or operations experience (fitness facility preferred)

• Strong organization and multitasking skills

• Friendly and professional communication (verbal + written)

• Tech-savvy: Google Sheets, Forms, WhatsApp, Canva, scheduling tools

• Familiarity with sports a plus (not required)

?? Perks & Benefits

• Merch discounts

• Opportunity to grow into an Operations Manager role

• Flexible hours on non-event days